Independent CITB Test Booking Support

⚠️ Independent Service Notice: HSE Test Booking is operated by Construction Support System Private Limited (Company No. 14502305) — an independent third-party administrative support service. We are NOT affiliated with, endorsed by, or part of CITB, Pearson VUE, CSCS, or any government body. You can book your CITB test directly at citb.co.uk for the official fee of £23.50

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Terms & Conditions

Terms and Conditions

HSE Test Booking (Part of Construction Support System)

  1. Introduction

The terms ‘you’, ‘your’, ‘yours’, ‘candidate’, and ‘customer’ refer to any individual or organisation using our website or services. By accessing or using HSE Test Booking and related services, you agree to these Terms and Conditions.

  1. Independent Service Provider

HSE Test Booking is operated by Construction Support System and provides independent booking assistance and administrative support services. We are not affiliated with or endorsed by CITB, CSCS, Pearson VUE, or any government organisation.

  1. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will apply to bookings made after the updated version is published on our website. Customers are responsible for reviewing the current Terms and Conditions before placing a booking.

  1. Booking Terms

All bookings are subject to availability. While we will make every reasonable effort to secure your preferred test date, time, and location, availability is determined by the relevant testing provider. If your preferred appointment is unavailable, we may offer the nearest available alternative.

  1. Booking Confirmation

Once a booking request has been processed, we will send a confirmation email containing the appointment details. Customers should ensure that the contact information provided is accurate and up to date.

  1. Communication

We aim to send booking correspondence within 48 working hours of receiving a booking request. If you have not received any communication within this period, please contact our support team on 020 4542 1744.

  1. Customer Responsibilities

Customers are responsible for providing accurate information during the booking process and for ensuring that they meet the identification and eligibility requirements of the relevant test provider.

  1. Contact Information

For any questions regarding these Terms and Conditions, please contact us at info@constructionsupportsystem.co.uk or call 020 4542 1744.

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